With 35 years of experience, Steve Nelson joined Snorkel in March 2019 as a regional product support representative in the Pacific Northwest U.S. region. He assists customers and provides training on parts and service-related issues, and also travels to jobsites as needed.

As the regional service manager for the Mid-Atlantic U.S. region, Dennis Alyea provides technical field support for Snorkel lifts. He brings his knowledge of rental equipment to the role along with 26 years of experience as a mechanic and in management roles.

Keith Ortega has been Snorkel employee for 8 years. In that time, he has assumed several roles, including assembly and product support, and has been in service since October 2018. Having hands-on experience in assembling Snorkel scissor lifts and boom lifts has helped Keith gain a better understanding of the equipment for providing customer service.

Provided by the manufacturer, a Recommended Spare Parts List (RSPL) is a comprehensive list of spare parts needed to perform most equipment repairs and routine maintenance for a particular machine

Before beginning operations, it is important to perform a full prestart inspection. This step-by-step guide walks you through the inspection procedures for the Snorkel TM12E and TM16E self-propelled mast lifts, such as checking battery conditions, electrical connections, proper oil levels, and tires and lug nuts.

To properly service and maintain the Snorkel TM12E and TM16E self-propelled mast lists, three major inspections are performed – a PDIR upon delivery, a 90-day or 150-hour inspection to be performed by a local Snorkel service provider, and an annual inspection within 13 months following delivery. Watch this 2-minute video to learn more about each inspection.

A proper hydraulic hose tightening and fitting installation ensures a leak-proof connection. This quick 5-minute guide shows you the right tools to use for installing a flat faced hose O-ring fitting to a manifold.

All Snorkel boom lifts are equipped with a Snorkel Guard™ secondary guarding system. Learn how the spring-loaded safety device offers simple and effective protection for operators on the job.

Get to know how proportional controls on Snorkel lifts provide more accurate and precise control of the machine. Ceasar Valdez, regional product support staff, demonstrates how to operate four control functions - lift swing, basket rotation, boom extend and retract, and drive and steer.

Take care of your Snorkel lift from start to finish. Allan Kelly, field product support manager, walks through essential check points for completing a prestart inspection on a Snorkel boom lift.