Warranty Process for Aerial Lifts in Extended Storage

Warranty Process for Aerial Lifts in Extended Storage

Sep 11, 2019
Warranty claims can be submitted for Snorkel lifts held in stock or storage for greater than 30 days. Machines must have been manufactured within the past 24 months, and a PDIR must be turned in upon receipt of the unit, stating the machine is stock or in service.
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On The Tools: Meet Doug Burks

On The Tools: Meet Doug Burks

Sep 11, 2019
Since joining Snorkel in 2014, Doug Burks provides technical support for customers and field service technicians to service Snorkel lifts. Doug has 23 years of experience in manufacturing and machining, specializing in final assembly. His familiarity with electrical and hydraulic components, reading engineering drawings, and schematics have helped him in his role.
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On The Tools: Meet Chuck Adkins

On The Tools: Meet Chuck Adkins

Sep 4, 2019
With a background in equipment assembly and automotive mechanics, Chuck Adkins brings 33 years of experience to Snorkel as the service supervisor. He shares his knowledge by training the customer support team in the U.S. and Canada on how to help customers troubleshoot as well as schedule maintenance for Snorkel lifts.
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Performing a Snorkel TM12E & TM16E Prestart Inspection

Performing a Snorkel TM12E & TM16E Prestart Inspection

Aug 21, 2019
Before beginning operations, it is important to perform a full prestart inspection. This step-by-step guide walks you through the inspection procedures for the Snorkel TM12E and TM16E self-propelled mast lifts, such as checking battery conditions, electrical connections, proper oil levels, and tires and lug nuts.
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TM12E & TM16E Service & Maintenance

TM12E & TM16E Service & Maintenance

Aug 12, 2019
To properly service and maintain the Snorkel TM12E and TM16E self-propelled mast lists, three major inspections are performed – a PDIR upon delivery, a 90-day or 150-hour inspection to be performed by a local Snorkel service provider, and an annual inspection within 13 months following delivery. Watch this 2-minute video to learn more about each inspection.
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On The Tools: Meet Fun Fook Wai

On The Tools: Meet Fun Fook Wai

Aug 7, 2019
Fun Fook Wai has been a product support engineer for Snorkel since 2007. Based in Singapore, he provides regional product support to Snorkel customers in the Asia Pacific area.
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Hydraulic Hose Tightening

Hydraulic Hose Tightening

Jul 31, 2019
A proper hydraulic hose tightening and fitting installation ensures a leak-proof connection. This quick 5-minute guide shows you the right tools to use for installing a flat faced hose O-ring fitting to a manifold.
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On The Tools: Meet Kevin Handley

On The Tools: Meet Kevin Handley

Jun 19, 2019
Based in the UK, Kevin Handley joined Snorkel in 2016 as a product support engineer. He provides technical support to owners and operators in Africa and the Middle East region.
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What is the Best Hydraulic Oil for my Aerial Lift?

What is the Best Hydraulic Oil for my Aerial Lift?

Jun 12, 2019
Most aerial lift equipment need hydraulic oil to operate. What hydraulic oil is best for gas and diesel powered aerial lifts? The right hydraulic oil actually depends on the climate and specific operating conditions.
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What is the Importance of the Snorkel Warranty Process?

What is the Importance of the Snorkel Warranty Process?

May 22, 2019
What makes the warranty process so important to owning a Snorkel lift? The relevance of the Snorkel warranty process is twofold – for the upkeep of existing machines and for the production of future machines.
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