On The Tools: Meet Jamie Graham

Jamie Graham, Vice President of Product Support
Jamie Graham, Vice President of Product Support

Working for Snorkel since 2010, Jamie Graham took on the role of global vice president of product support in 2016. He is responsible for delivering world-class product support for Snorkel equipment globally.

Jamie provides strategic direction at an executive level for Snorkel product support, which aims to help maximize uptime on the job by providing customers with training, spare parts and technical support. He leads an international team that oversees parts stock, fill percentages, product warranties, field campaigns, service and parts publications, and training.

What makes Snorkel unique?
At Snorkel, we have a “make it happen” attitude throughout the entire product support group, Snorkel customers receive unrivaled support with direct access to the executive team and ownership.

How does Snorkel elevate the work at height industry?
Durable design. Simple troubleshooting. Design upgrades driven directly from day-to-day operator feedback. These are the core components that drive innovation within the business and throughout the industry.