Safe operations of aerial lifts on the jobsite begin with completing a full prestart inspection. In this short video, Snorkel service technician Mike Sharp shows how to properly perform a daily walk-around and inspection of Snorkel scissor lifts.

Having all the right parts keeps your aerial lift performing at its best. Your Snorkel lift is supported for the life of the machine by the Snorkel support team. That includes genuine spare parts for any model in any manufacturing year.

Daniel Wilkinson is the Snorkel spare parts manager for the EMEA region. He leads a team that serves as the direct point of contact for after sales parts ordering throughout Europe and the Middle East. 

With 35 years of experience, Steve Nelson joined Snorkel in March 2019 as a regional product support representative in the Pacific Northwest U.S. region. He assists customers and provides training on parts and service-related issues, and also travels to jobsites as needed.

As the regional service manager for the Mid-Atlantic U.S. region, Dennis Alyea provides technical field support for Snorkel lifts. He brings his knowledge of rental equipment to the role along with 26 years of experience as a mechanic and in management roles.

Keith Ortega has been Snorkel employee for 8 years. In that time, he has assumed several roles, including assembly and product support, and has been in service since October 2018. Having hands-on experience in assembling Snorkel scissor lifts and boom lifts has helped Keith gain a better understanding of the equipment for providing customer service.

Provided by the manufacturer, a Recommended Spare Parts List (RSPL) is a comprehensive list of spare parts needed to perform most equipment repairs and routine maintenance for a particular machine

Warranty claims can be submitted for Snorkel lifts held in stock or storage for greater than 30 days. Machines must have been manufactured within the past 24 months, and a PDIR must be turned in upon receipt of the unit, stating the machine is stock or in service.

Since joining Snorkel in 2014, Doug Burks provides technical support for customers and field service technicians to service Snorkel lifts. Doug has 23 years of experience in manufacturing and machining, specializing in final assembly. His familiarity with electrical and hydraulic components, reading engineering drawings, and schematics have helped him in his role.

With a background in equipment assembly and automotive mechanics, Chuck Adkins brings 33 years of experience to Snorkel as the service supervisor. He shares his knowledge by training the customer support team in the U.S. and Canada on how to help customers troubleshoot as well as schedule maintenance for Snorkel lifts.